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Privacy Policy

Last updated: 26/11/2025

This Privacy Policy describes Cloud Crop’s policies and procedures on the collection, use and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cloud Crop, Cape Town.

Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among its various uses.

Country refers to South Africa.

Device means any device that can access the Service such as a computer, a cell phone, or a tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.

Usage Data refers to data collected automatically by the Service or from the Service infrastructure (e.g., duration of a page visit).

Website refers to Cloud Crop, accessible from https://cloudcrop.africa/

You means the individual accessing or using the Service, or a company or legal entity represented by such individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Use of Your Personal Data

  • To provide and maintain our Service, including monitoring usage.
  • To contact you via email, phone calls, SMS, or other electronic communication.
  • To provide news, special offers, and information about services or events similar to those you have shown interest in, unless you opt out.
  • To manage your requests and inquiries.
  • For purposes such as data analysis.
  • With your consent, for any other purposes.

Your Rights Regarding Personal Data

  • The right to know why your personal data is needed, what it will be used for, and how long it will be retained.
  • The right of access to your personal data.
  • The right to withdraw consent and request deletion of your personal data.
  • The right to object to data processing unless there are legitimate grounds for processing.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, you will be notified before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

We may disclose your personal data if required by law or in response to valid requests by public authorities such as courts or government agencies.

Other Legal Requirements

We may disclose your personal data in good faith when necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Investigate potential wrongdoing related to the Service
  • Ensure the safety of users and the public
  • Protect against legal liability

Usage Data

Usage Data is automatically collected and may include your device’s IP address, browser type, pages visited, time spent on pages, and diagnostic information. When using a mobile device, information such as device type, unique device ID, IP address, operating system, and browser type may also be collected.

Cookies

We use both Session and Persistent Cookies for purposes including:

  • Necessary Cookies – essential for website functionality.
  • Notice Acceptance Cookies – track whether you have accepted the cookie policy.
  • Functionality Cookies – remember your preferences for a more personalised experience.

Security of Your Personal Data

We use commercially acceptable means to protect your personal data, but no method of transmission over the internet or storage is 100% secure.

Children’s Privacy

Our Service does not address individuals under 16. We do not knowingly collect personal data from children. If your child has provided personal information, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to external websites not operated by us. We recommend reviewing the Privacy Policy of every external site, as we are not responsible for their content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and become effective immediately upon posting. Please review this page occasionally for updates.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by visiting this page on our website: https://cloudcrop.africa/contact-us/